allergens statement and guidance
The management of allergens is something we take very seriously. The nature of our business means there is a high risk of cross-contamination and so we cannot guarantee any of our food is suitable for those with allergies.
We work closely with our suppliers to ensure we have accurate information about the products we buy and sell. In addition, we train our teams in allergen management because they handle and prepare open food. We take reasonable steps to minimise the risk of cross-contamination, but we strongly advise customers with questions to talk to us.
Information about the 14 declarable allergens (as defined in law) is available in store and online, but if you are allergic to something additional, please speak to a manager when you are in store. Please be advised that our vegetarian menu may not be suitable for customers with an allergy to milk and/or eggs.
Please speak to a member of staff if you have any questions or contact our head office at customerservice@tcg-ltd.co.uk
